A real-time picture of your people business

Match consultants with the right projects and allocate work for your team. Forecast revenue & budgets, track time and compare actual hours to planned allocations.

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Operating helps plan upcoming projects and build a capacity forecast for agencies

Plan teams

Connect your CRM and match the right consultants to the right projects automatically.

  • See deals when they reach a chosen CRM pipeline stage
  • Build optimal teams from tens or hundreds of consultants
  • See all open positions in projects at a glance: the resourcing or staffing manager's to-do list
  • See availability of consultants in an urgency order to clear the bench

Off-the-shelf integrations with

Harvest LogoPipedrive LogoHubSpot Logo

Read more on the Harvest, Pipedrive, and HubSpot integrations.

--> What kinds of teams benefit from Operating?
Operating horizon screenshot
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Horizon

See upcoming projects, open positions, and available consultants

Smart matchmacking

Match consultants to projects based on role, skills, and availability

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Roles and skills

Set these even before you know exactly when the work would begin

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Transparency

Share plans with your whole team so they know what’s coming  up

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Key metrics

How many open needs do you have right now? How many available people?

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Part of the routine

Use the Horizon to run your sales & resourcing team’s regular meetings

Allocate

Solve the resource allocation puzzle: see people, projects, and budgets on a timeline

  • A project and people timeline for different points-of-view
  • Allocate work with hourly rates and project budgets
  • Supports both day-to-day scheduling and longer term resource planning for months ahead
--> How does Columbia Road manage staffing?
Operating Timeline screenshot
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Minimize time on bench

Focus on the people who are the most available

Match the budgets

Allocate work with hourly rates to run projects according to agreed budgets

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Sure and unsure

Distinguish between confirmed and tentative allocations

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Powerful filtering

Filter by team, name, skill, role, location, project type etc.

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Easy to edit

Paint allocations on a timeline and drag them around

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Hours, days/week, or %

Assign workloads in the unit that makes sense for your business

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Public Holiday Calendars

Add public holidays automatically based on teams' locations

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Absences visible

See and manage time off, calculate impact on project workdays

Track Time

Track time in the same platform you plan work to reduce the amount of systems used in your operations.

  • Planned hours visible on the timesheet so your people know how much they should work on different projects
  • Intuitive UX that works on any device and browser. No need to install apps.
  • Approve timesheets and send the data over to your HR system
Operating Timeline screenshot

Track time

Crisp and mobile-friendly time tracking experience

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Planned allocations in the same view

See how much there's planned for the week for each project

Approve timesheets

Approve timesheets to prevent edits for the past weeks.

Connect with your HR & Payroll

Send data over to your HR & payroll to keep data in sync

Connect to your invoicing

Send timesheet data to your invoicing system. You can soon create invoices in Operating!

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Spot missed hours

See if if the time spent matches the plans, so you can catch otherwise missed billable hours.

Monitor

Make sure consultants are not overworked or underutilized and minimize revenue leak.

  • Connect your time tracking (or in early 2025, our own) to follow planned capacity and actual hours tracked
  • Drill down to individual, project, and client level
  • Spot differences in utilization at a glance
--> Introduction to the planned vs. actual hours report

Two-way integration with

Harvest Logo

Effortless data import via csv from

ClickUp LogoToggl logoXledger Logo

+ any software that supports “export all time entries”

Planned vs. actual hours comparison
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In sync with your time tracking

Import and create clients, projects and people from Harvest and other time tracking systems to follow how plans play out

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CSV also supported

Not using Harvest? Worry not, your time tracking tool probably generates an export you can use

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Spot the differences

Adjust allocations whenever plans change – keep everyone informed on what’s expected

Coming soon

Predict

Get an accurate capacity and revenue forecast to make the right moves in sales & hiring

  • Get a prediction on your billable utilization: see how much time will be spent on client work
  • Forecast revenue from company to competence and project team level.
  • Look at confirmed and tentative capacity on a monthly and weekly level
  • Order book + sales pipeline = the future of your business
--> How does Iona predict their digital commerce business?
Operating capacity planning screenshot

Forecast revenue

Forecast your revenue bottom-up with allocations & hourly rates

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Probability, weighed

Use CRM deal probabilities to account for uncertainty

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Inform the recruiters

Identify which roles or skills are in high demand and when – know when to hire

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Steer the offering

See which offering areas your sales team should emphasise

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Advanced filters

Drill down to competencies, teams, and individuals.

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Client work, time off, and internal work

See how time is divided between billable work and other activities

Can I do _____ with Operating?

  • Can I get suggestions on which consultants would fit a specific role in a project?

    -> Yes

  • Can I add hourly rates, and forecast my company's revenue?

    -> Yes

  • Can the people showcase their skills, interests and bio?

    -> Yes

  • Can anyone look up for what kind of projects they might be staffed in soon?

    -> Yes

  • Can I set part-time working hours for a consultant?

    -> Yes

  • Do you support different user permission levels?

    -> Yes, highly configurable

  • Can I replicate our company structure, teams, offices, etc.?

    -> Yes

  • Can I manage externals, subcontractors, freelancers?

    -> Yes

  • Do you support SSO?

    -> Yes. Okta, Azure, Google...

  • Can I add people to the talent pool before they’ve started work?

    -> Yes

  • Can I import people from our system XYZ?

    -> Yes, using our native time tracking integrations, HiBoB integration, REST API or a .csv

  • Can I visualize everyone’s time tracking data?

    -> Yes, connect your time tracking system

  • Can I integrate our HR tool?

    -> Yes, we have a native integration to HiBob, and more on the way

  • Can I track utilization % and number of billable hours per person?

    -> Yes

  • Can I add internal projects and roles?

    -> Yes

  • Can I let people manage their own schedule?

    -> Yes

  • Can I let people manage their own weekly working hours and time off?

    -> Yes

  • Can you show a breakdown of everything, internal work, time off, etc.?

    -> Yes

  • Can I do account planning for a client account inside Operating?

    -> Yes, and link to all your other planning tools

  • Can I link to our files on Google Drive, Linkedin CVs, etc.?

    -> Yes

  • Can I use the professional profile and skills in development discussions?

    -> Yes

Download our Operating Routine for Staffing

Agencies and consultancies of all sizes – from a boutique to an international powerhouse – should operate efficiently. We wrote a Staffing Routine and a solid agenda for your weekly meeting. Get the guide.

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