Privacy Policy

If you have to contact us:

Your data on https://www.operating.app is collected by us, Operating. In privacy related matters you can always contact us at: Lapinlahdenkatu 16 00180 Helsinki Finland | hello@operating.app

Why do we collect your data? (Purposes and Legal Basis)

We collect and process your data to provide you the best possible experience on our website, and for marketing, sales and recruitment purposes. We process your personal data on basis of the consent given by you when agreeing with the content in this privacy policy shown to you in a popup window on your entrance to www.operating.app.

What data do we collect and where? (Categories and Sources of Personal Data)

In addition to the information provided by you when downloading content from our website or by subscribing our newsletter, we collect data about your usage of operating.app. This data includes the time spent on the website, and the interactions you have completed on the website.

For US visitors:

When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Who processes your data? (Recipients)

We may process your data on Amazon Web Services (AWS) cloud servers.

Do we share your data outside the European Union or the European Economic Area? (Transfers to Third Countries)

Yes. We may process your data on AWS cloud servers located in the EU. If your company is in the EU, your data will remain within the EU, complying with data location regulations. Please find more detailed information on security here and the AWS terms of service here.

How long do we keep your data? (Storage Period)

Your browsing data is stored as long as we have an active marketing, sales or recruitment relationship with you. After you become inactive, your data will be stored for five years.

What are your rights? (Rights of Data Subject)

Our website uses Plausible Analytics to help us understand visitor trends and the effectiveness of our marketing outreach. We chose Plausible Analytics because it is a privacy-focused company and platform that eschews personally identifiable information in favor of anonymous aggregate data. See the Plausible Analytics Data Policy.

Web Analytics

You can at any time ask us:

  • to confirm if we process any personal data related to you and to deliver an electronic copy of such data
  • to correct any inaccurate personal data related to you
  • to erase any personal data related to you
  • to restrict us processing any personal data related to you, and
  • to stop processing any personal data related to you due to personal reasons.

You can request an electronic copy of your data by emailing us at hello@operating.app.

You can always deny us from using any personal data related to you for direct marketing purposes. You can also at any time withdraw your consent for processing. To do this, email us at hello@operating.app.

What if I want to file a complaint? (Right to Complain)

If you disagree with our decision in relation to your request or you think your rights have not been respected, you can always contact us. You can also file a complaint with your local data protection authority – in Finland you can contact Tietosuojavaltuutettu (www.tietosuoja.fi).

Will you make any automated decisions? (Automated Decision-making)

In some cases we use marketing automation algorithms, such as lead scoring, to customise marketing activities for the www.operating.app visitors. If you want more information, please contact us at hello@operating.app.