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Mastering Agency Project Staffing

31.7.2023
 - 
Lauri Eurén

Effective project staffing is essential for agencies and consultancies to deliver successful outcomes and maximize client satisfaction while keeping consultants happy and motivated. This blog post explores the art of mastering project staffing, providing insights and strategies to optimize your staffing processes. Discover how to align client needs with consultant expertise, prioritize efficiency, and leverage a people-centric approach to build high-performing teams that drive project success.

Mastering Project Staffing in an Agency

Effective project staffing is a multifaceted process that requires careful planning and consideration. Here are key strategies and best practices to help you master project staffing in an agency:

1. Aligning Client Needs with Consultant Expertise

Successful project staffing hinges on aligning client needs with the skills and expertise of your consultants. Take the time to thoroughly understand client requirements, project objectives, and desired outcomes. Evaluate your consultants' capabilities and match them to the specific project requirements. By ensuring a strong alignment between client needs and consultant expertise, you can deliver exceptional results, and provide the best opportunities for your consultants. Operating comes with a matchmaking feature set, so you can easily find the right consultant for the need.

2. Leveraging Preferences: A People-Centric Approach to Project Staffing

Incorporating personal preferences in project staffing decisions can have a significant impact on consultant satisfaction and engagement. Consider factors such as career aspirations, work-life balance, and skill development when assigning consultants to projects. By taking a people-centric approach, you can create an environment that values and supports your consultants' individual preferences, leading to higher morale and productivity.

3. Building Balanced Teams

High-performing teams are built on a foundation of diversity and complementary skills. When staffing projects, strive to create balanced teams that bring together a mix of experience levels, skill sets, and perspectives. This diversity fosters collaboration, innovation, and effective problem-solving. By building balanced teams, you can enhance project outcomes and create an environment conducive to growth and success.

4. Prioritizing Efficiency: The Key to Successful Project Staffing

Efficiency is crucial in project staffing to ensure projects are delivered on time and within budget. To prioritize efficiency, focus on streamlining your staffing processes, leveraging resource management tools, and adopting data-driven decision-making. The processes that work when you're 10 people don't work when there's hundreds consultants and assignments. We talk about setting up optimal staffing processes in Operating Method. By optimizing efficiency, you can allocate resources effectively and maximize project outcomes.

5. Hire a Staffng Manager To Handle things

A staffing manager is essential in professional services companies to ensure the right consultants are placed on the right projects. As companies grow, managing staffing becomes too complex to handle as a side job. A staffing manager minimizes downtime (the "bench") and works closely with sales and project managers to align staffing with business needs, making sure consultants are placed efficiently and appropriately.

Master Project Staffing With Operating

Mastering project staffing in an agency requires a holistic approach that combines efficiency, alignment, and a people-centric mindset. Operating is a tool that helps with all this: allocate consultants to projects, plan tentative projects connected with your CRM, and manage planned vs. actual hours spent. If you're interested, read more on our product page.


Want to know more? Book a short call and let's discuss.

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Lauri Eurén

Lauri Eurén is the CEO & Founder of Operating - a former consulting professional with experience from hands-on consulting as well as leading an agency operation.

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