TL;DR: there is no single best PSA. Pick by firm type.
It depends on what you sell, how you staff and which tools you run. Start here:
- Consulting, IT services & implementation
- Operating, Projectworks, Ruddr
- Digital & creative agencies
- Productive, Operating, Scoro, Teamwork.com
- Enterprise, 150+ people
- Kantata, Certinia, Operating, SuiteProjects Pro
- No resource planning needed
- Clockify, Harvest, Teamwork.com (time trackers)
- MSPs, A&E, accounting, law
- Specialist tools
Plans with resource planning cost $10 to $135 per user/month (Oct 2026). Six of the 15 vendors only sell on quote.
Disclosure: Operating makes one of these tools. The quiz only ranks us first when your answers point to us, and every tool, ours included, lists when to skip it.
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Best PSA by firm type: the short answer
What is the best PSA for consulting firms?
For consulting firms of 30 to 500 people that run HubSpot, Salesforce or Pipedrive, Operating is the strongest fit: CRM deals become tentative staffing, and time, margins and invoicing sit in one place. Projectworks is the finance-first alternative and Ruddr the budget pick. Past about 150 people with complex staffing, add Kantata.
| Tool | Why | From | G2 |
|---|---|---|---|
| Operating | CRM-driven staffing to invoice | $13 | 4.7 |
| Projectworks | Finance-grade project control | $17 | 4.4 |
| Ruddr | Pay only for billable members | $24 | 4.6 |
What is the best PSA for IT services, software and implementation teams?
Start with Operating if you plan people at project level, track issues in Jira or Linear and sell through HubSpot or Salesforce: deals become staffing, and margins and invoicing sit in one place. Projectworks suits teams that want time logged inside Jira or Azure DevOps. Ruddr is the lean option. Onboarding teams that need a client portal should add Rocketlane.
| Tool | Why | From | G2 |
|---|---|---|---|
| Operating | Skills-based staffing, MCP for AI | $13 | 4.7 |
| Projectworks | Native Jira and Azure DevOps apps | $17 | 4.4 |
| Ruddr | Invoicing on the entry plan | $24 | 4.6 |
| Rocketlane | Client portal for onboarding | $69 | 4.7 |
What is the best PSA for agencies?
Productive is the default for digital and creative agencies of 10 to 150 people: CRM, budgets and resourcing in one tool, with plans from $10 per user. Operating suits agencies that share specialists across clients and sell through HubSpot, Salesforce or Pipedrive, with retainer budgets in early access and tasks already in allocations (tasks in projects and time tracking come next). Scoro suits agencies that want quotes and billing in one system, and Teamwork.com teams where delivery comes first. Heavy media buying points to Workamajig.
| Tool | Why | From | G2 |
|---|---|---|---|
| Productive | All-in-one, from $10 | $10 | 4.6 |
| Operating | Shared specialists, CRM-driven staffing | $13 | 4.7 |
| Scoro | Quote-to-cash in one tool | $29 | 4.5 |
| Teamwork.com | Delivery first, free plan | $24.99 | 4.4 |
What should you use if you don't need resource planning?
Firm size matters less than one question: do you plan the same people across several projects? If not, a time tracker is cheaper and quicker. Clockify invoices from $5.49, Harvest from $9 and Teamwork.com is free for up to 5 users. Once you staff shared people, a PSA pays off even at 10 people. Operating also tracks time and invoices through QuickBooks.
| Tool | Why | From | G2 |
|---|---|---|---|
| Clockify | Invoicing from Standard ($5.49) | $3.99 | 4.5 |
| Harvest | Time and invoicing on every plan | $9 | 4.3 |
| Teamwork.com | Free up to 5 users; Basics $9.99 | Free | 4.4 |
More options in our Clockify alternatives and Harvest alternatives guides.
What is the best PSA for HubSpot users?
Operating and Parallax both turn HubSpot deals into staffing and capacity forecasts, and Operating adds time, margins and invoicing in the same tool (timesheets from Plan & Track, invoicing on Full Suite). Projectworks connects HubSpot on its Scale plan. Ruddr, Teamwork.com and Productive integrate too, but only on their Pro, Accelerate and Ultimate plans.
| Tool | Why | From | G2 |
|---|---|---|---|
| Operating | Native HubSpot on every plan | $13 | 4.7 |
| Parallax | Pipeline forecasting layer | Quote | 4.7 |
| Projectworks | HubSpot on Scale | $24 | 4.4 |
What is the best PSA for Salesforce users?
If the PSA must live inside Salesforce, choose Certinia or Kantata SX. If you only need Salesforce deals to drive staffing and billing, Operating, Projectworks (Unleash), Ruddr (Pro), Rocketlane (Premium) and Productive (Ultimate) integrate without running on Salesforce, so you skip extra Salesforce licenses.
| Tool | Why | From | G2 |
|---|---|---|---|
| Certinia | Salesforce-native PSA and finance | Quote | 4.3 |
| Kantata SX | Salesforce-native resourcing | Quote | 4.2 |
| Operating | Integrated, not native | $13 | 4.7 |
What is the best enterprise PSA?
At 150+ people, the platform you run usually decides. Kantata leads on deep forecasting and Certinia suits Salesforce-centred firms. Operating fits firms up to about 1,000 people on HubSpot or Salesforce that want public pricing with onboarding included. SuiteProjects Pro suits firms on NetSuite ERP. Expect quotes and multi-month rollouts from Kantata, Certinia and SuiteProjects Pro.
| Tool | Why | From | G2 |
|---|---|---|---|
| Kantata | Independent, deep forecasting | Quote | 4.2 |
| Certinia | On Salesforce | Quote | 4.3 |
| Operating | Public pricing, up to ~1,000 people | $13 | 4.7 |
| SuiteProjects Pro | On NetSuite ERP | Quote | 3.7 |
Which PSA for MSPs, A&E, accounting and law firms?
Usually none of the 15 general tools. MSPs run on tickets (HaloPSA, ConnectWise PSA, Autotask), A&E firms need project accounting (BQE CORE, Deltek Vantagepoint), accounting practices need practice management (Karbon, Financial Cents) and law firms need Clio.
Why there's no single best PSA
A PSA owns the middle of the chain: the plan, the actuals, the margin and the bill. Which tool does that best depends on five facts about your firm.
| Fact about your firm | How it changes the pick |
|---|---|
| What you sell | Tickets and recurring agreements point to an MSP tool, not a consulting PSA |
| Shared specialists | People on 3-4 projects at once need real resource planning; dedicated teams need much less |
| Billing mix | Fixed fee, retainers and T&M inside one client is where light tools break |
| Entities and currencies | People staffed across legal entities is a different product category |
| System of record | Salesforce, NetSuite or Dynamics as the backbone can overturn every other ranking |
Survey correlations, not proof of cause. Firms that buy a PSA may already be better run.
If your org looks like this, start here
How work reaches your people matters more than headcount. Pick the shape closest to yours.
Founder-led boutique
A founder staffs everyone, and most people sit on one or two clients, so nobody is shared across projects yet.
Starting to share people across clients? Then a PSA pays off at any size. Read is a PSA worth it for a 30-person firm.
Central resource pool
30 to 300 people. A resourcing lead staffs from skill pools, and tentative deals arrive from the CRM.
Matrix, practice-led
100+ people. Practice heads and project leads pull on the same specialists, so over-allocation is a weekly event.
Client pods on retainer
Stable teams own accounts on monthly retainers. The question is whether each retainer still makes money.
Heavy media or production spend? Look at Workamajig.
Multi-entity group
Several legal entities, currencies and payroll bases, with people staffed across entity lines.
Running everything on Salesforce, NetSuite or Dynamics? Look at Certinia, SuiteProjects Pro or Project Operations.
Ticket-driven service desk
Most hours come from tickets under recurring agreements, billed per user or device.
A consulting PSA is the wrong category here.
15 PSA tools compared
Filter or sort the table, then compare Operating head-to-head with any 2 tools below.
| Best for | Typical fit | Pricing model | Built-in CRM | CRM integrations | Accounting integrations | MCP / AI | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Operating | Consulting and IT services firms on a CRM | 30-1,000+ | $13 Planning, annual | Public, per person scheduled or logging in | No | HubSpot, Salesforce, Pipedrive (native) | QuickBooks Online, Xero (native); NetSuite via API | 4.7 | 4.8 | Yes |
| Projectworks | Consulting, engineering, software services | 10-500 | $17 Build, annual | Public, every active person, 10-user min. | Beta (Unleash) | HubSpot (Scale), Salesforce (Unleash) | Xero, QuickBooks (Build); Sage Intacct (Unleash) | 4.4 | 4.7 | Mixed signals* |
| Ruddr | Lean consultancies and IT services | 10-500 | $24 Pro, annual | Public, billable members only | No | HubSpot, Salesforce (Pro) | QuickBooks, Xero, Sage Intacct | 4.6 | 4.8 | Yes |
| Kantata | Larger firms with complex staffing | 150-5,000+ | Quote 3rd-party: $60-90 | Quote only | No | Salesforce (SX native), HubSpot | QuickBooks, Xero, NetSuite, Sage Intacct | 4.2 | 4.2 | Yes |
| Deltek Polaris | Passive time capture, gov-adjacent firms | 50-5,000 | Quote 3rd-party: $29 / $49 | Quote only | No | Not listed on Deltek's page | Not listed on Deltek's page | n/a | 4.6 | Dela AI; MCP not found |
| Productive | Digital and creative agencies | 10-150 | $10 Essential, annual | Public, 3-seat min., contractors paid | Yes | HubSpot, Salesforce (Ultimate) | Xero, QuickBooks (Professional+) | 4.6 | 4.6 | Ultimate only |
| Scoro | Quote-to-cash agencies and consultancies | 20-500 | $29 Projects & Resources, annual | Public, modular, 5-seat min. | Yes | HubSpot, Salesforce | QuickBooks, Xero, Sage Intacct | 4.5 | 4.5 | Yes |
| Teamwork.com | Delivery-first client teams | 5-150 | $24.99 Accelerate, annual | Public, free plan, 5-seat min. on Accelerate | No | HubSpot (Accelerate), Salesforce (Optimize) | QuickBooks (Accelerate), Xero; NetSuite (Optimize) | 4.4 | 4.5 | Yes |
| Accelo | Retainers, tickets and projects together | 20-300 | Quote Priced by team size | Quote only | Yes | HubSpot, Salesforce, Pipedrive | QuickBooks, Xero, Sage Intacct | 4.3 | 4.5 | Yes |
| Parallax | Forecasting layer on existing tools | 15-1,500 | Quote G2: from $45 | Quote only | No | HubSpot, Salesforce, Pipedrive | No invoicing module found | 4.7 | 4.4 | MCP not found |
| Rocketlane | Implementation and onboarding teams | 20-1,000 | $69 Premium, annual | Public, annual only, 5-seat min. | No | HubSpot, Salesforce (Premium) | None listed | 4.7 | 4.7 | Yes |
| BigTime | Time and billing first, QuickBooks firms | 10-300 | Add-on Essentials from $20 | Public entry tier, add-on modules | No | HubSpot, Salesforce | QuickBooks, Sage Intacct; Xero, NetSuite on Enterprise | 4.5 | 4.6 | AVA AI; MCP not found |
| Certinia | Salesforce-standardized enterprises | 150-10,000+ | Quote 3rd-party: ~$175 + Salesforce | Quote only | Salesforce | Salesforce (native) | Certinia accounting on Salesforce | 4.3 | 4.0 | Yes |
| NetSuite SuiteProjects Pro | NetSuite ERP shops | 150+ | Quote 3rd-party: ~$399 | Quote only | No | Salesforce 3-way sync deprecated | NetSuite (native) | 3.7 | 3.9 | Not confirmed |
| Dynamics 365 Project Operations | Microsoft-centric firms | 150+ | $135 per user, annual | Public list price | Dynamics 365 Sales | Dynamics 365 Sales | Dynamics 365 Finance | 4.0 | n/a | Copilot agents (preview) |
USD list prices, annual billing, per user/month, verified Oct 26, 2026. "From" = cheapest published plan with resource planning. Ratings: stars out of 5. *Projectworks' pricing page says MCP is "coming soon" while its integrations page lists it.
Head-to-head: Operating vs 2 tools you pick
G2 and Capterra ratings compared
Most tools score 4.2 to 4.8, so stars alone won't pick for you. Read the newest reviews, check whether they were incentivized (most recent Kantata, Certinia and SuiteProjects Pro ones are) and filter by reviewer company size.
Star ratings out of 5, sorted by the average of G2 and Capterra, checked Oct 26, 2026.
All 15 PSA tools at a glance
Numbered for navigation, not ranked. Open a card for pricing details, reviewer quotes and integrations.
Operating Our product
01Consulting and IT services firms that plan shared people across projects and run HubSpot, Salesforce or Pipedrive.
Pricing, reviews and integrations
Pricing
Planning $13, Plan & Track $17, Full Suite $21 per person/month on annual billing ($15 / $19 / $23 monthly). Enterprise for 100+ is custom. Counts everyone who logs in or is scheduled; scheduled-only people bill at a lower rate. Migration, training, SSO and the full API are on every plan.
What reviewers say
Integrations
HubSpot, Salesforce, Pipedrive, QuickBooks Online, Xero (native); Dynamics 365 via partner or API; NetSuite via API; HiBob, Flowcase, Harvest; Okta, Entra ID; REST API and MCP.
Verified Oct 26, 2026: Pricing · Integrations · G2 · Capterra
Projectworks
02Consulting, engineering and software firms of 10-500, especially if engineers work in Jira or Azure DevOps.
Pricing, reviews and integrations
Pricing
Build $17, Scale $24, Unleash $41 per user/month annual ($19 / $27 / $45 monthly, one-year commitment). Scale adds Jira, Azure DevOps, HubSpot and multi-currency; Unleash adds Salesforce, Sage Intacct, revenue recognition and multi-entity. Onboarding from $1,000; most firms go live in 4-6 weeks.
What reviewers say
Integrations
HubSpot (Scale), Salesforce (Unleash); Xero, QuickBooks Online (Build), Sage Intacct (Unleash), MYOB; Jira, Azure DevOps (Scale); Zapier, API. MCP listed on integrations page, "coming soon" on pricing page.
Verified Oct 26, 2026: Pricing · Integrations · G2 · Capterra
Ruddr
03Lean consultancies and IT services firms of 10-500 that want low cost with billing included.
Pricing, reviews and integrations
Pricing
Team $14 and Pro $24 per billable member/month annual ($17 / $30 monthly). Non-billable users are free while at least half the workspace is billable. Pro adds allocations, 150+ currencies and CRM integrations. 30-day trial.
What reviewers say
Integrations
HubSpot, Salesforce (Pro); QuickBooks Online and Desktop, Xero, Sage Intacct; API and MCP. See Ruddr vs Operating.
Verified Oct 26, 2026: Pricing · Integrations · G2 · Capterra
Kantata
04Firms past roughly 150 people with complex staffing, forecasting and project financials.
Pricing, reviews and integrations
Pricing
Quote only. VendorBenchmark (third-party, methodology not disclosed) lists full users at $60-90 per month and light users at $25-45. 1,500+ customers in 100+ countries.
What reviewers say
Integrations
Salesforce (SX native), HubSpot; QuickBooks, NetSuite, Sage Intacct, Xero; BambooHR; Jira; MuleSoft, Workato; MCP server for OX (Expertise Engine Premium add-on). See Kantata vs Operating.
Verified Oct 26, 2026: Pricing · Integrations · G2 · Capterra · VendorBenchmark
Deltek Polaris
05IT and consulting firms that want timesheets to fill themselves, including government work.
Pricing, reviews and integrations
Pricing
Deltek publishes no price. Capterra lists $29 per user/month and $49 with ZeroTime; SoftwareConnect reports a 10-user minimum. Polaris comes from Replicon; Deltek Replicon achieved FedRAMP Moderate in March 2026. IDC MarketScape Major Player.
What reviewers say
Integrations
Tableau, Power BI and 100+ productivity apps for ZeroTime (per Deltek). See Polaris vs Operating.
Productive
06Digital and creative agencies of 10-150 that want CRM to invoice in one tool.
Pricing, reviews and integrations
Pricing
Essential $10 and Professional $25 per user/month annual ($12 / $29 monthly), 3-seat minimum. Professional adds retainer invoicing, rate cards and accounting integrations. Ultimate (quote) adds forecasting, subsidiaries, HubSpot, Salesforce, AI agents and MCP.
What reviewers say
Integrations
HubSpot, Salesforce (Ultimate, one-way); Xero, QuickBooks Online, Exact, e-conomic, Fortnox (Professional+); BambooHR, HiBob, Personio; Jira add-on; Zapier, API. See Productive alternatives.
Scoro
07Agencies and consultancies of 20-500 that want quote-to-cash with a built-in CRM.
Pricing, reviews and integrations
Pricing
Modular pricing. Bundles per user/month: Time-billing $17, Projects & Resources $29, Quote to Cash $29, End-to-end $57. The CRM (Sell app) is in End-to-end or a custom mix, and multi-currency needs Advanced Financials. Scoro says annual billing saves 13-17%.
What reviewers say
Integrations
HubSpot, Salesforce; QuickBooks, Xero, Sage Intacct, Exact; BambooHR; Jira (paid); Zapier, API, MCP. See Scoro alternatives.
Teamwork.com
08Client-service teams where project delivery and collaboration come first.
Pricing, reviews and integrations
Pricing
Free (up to 5 users), Basics $9.99, Accelerate $24.99 per user/month, billed annually. Optimize and Enterprise are quote-only.
What reviewers say
Integrations
HubSpot, QuickBooks (Accelerate); Xero; Salesforce, NetSuite (Optimize); Jira via third-party sync; Zapier, Make, Unito; MCP.
Accelo
09Firms of 20-300 that sell retainers and projects and handle support tickets too.
Pricing, reviews and integrations
Pricing
Quote only, priced by team size. A third-party estimate (taskip.net, Sep 2026) puts tiers at about $20-90 per user/month.
What reviewers say
Integrations
HubSpot, Salesforce, Pipedrive; QuickBooks Online, Xero, Sage Intacct; BambooHR; Jira; Zapier; MCP.
Verified Oct 26, 2026: How to buy · G2 · Capterra
Parallax
10Agencies and consultancies that want a pipeline-aware forecast on top of existing tools.
Pricing, reviews and integrations
Pricing
Quote only, scaled by resources managed (15 to 1,500+). G2 shows from $45 per user/month (vendor-provided).
What reviewers say
Integrations
HubSpot, Salesforce, Pipedrive, Copper, Zoho; Harvest, Toggl, Tempo, Jira, Clockify; Asana. See Parallax vs Operating.
Rocketlane
11Implementation and onboarding teams inside software companies.
Pricing, reviews and integrations
Pricing
Standard $49 and Premium $69 per user/month, annual only, 5-seat minimum. Premium adds resource planning, invoicing and revenue recognition. Enterprise (custom) adds multi-currency and a skills matrix.
What reviewers say
Integrations
HubSpot, Jira, Slack, Zapier, API and MCP on Standard; Salesforce and Workato on Premium.
BigTime
12Finance-led firms of 10-300 where time and billing come first, on QuickBooks or Sage Intacct.
Pricing, reviews and integrations
Pricing
Essentials from $20 per user/month is the only price on BigTime's site. G2 and Capterra list vendor-supplied prices of $35 (Advanced) and $45 (Premier). Enterprise PSA (ex-Projector) adds revenue recognition and multi-entity.
What reviewers say
Integrations
HubSpot (Essentials), Salesforce, Jira (Advanced); QuickBooks (Essentials), Sage Intacct (Premier); Xero, NetSuite, Dynamics (Enterprise PSA); REST API. See BigTime vs Operating.
Certinia
13Large services firms standardized on Salesforce.
Pricing, reviews and integrations
Pricing
Quote only. Third-party: about $175 per user/month (SelectHub), plus Salesforce licenses. 1,400+ organizations.
What reviewers say
Integrations
Salesforce (native); Certinia accounting on Salesforce; Jira (native); third-party HCM; MCP. See Certinia vs Operating.
NetSuite SuiteProjects Pro
14Firms of 150+ already running NetSuite ERP.
Pricing, reviews and integrations
Pricing
Quote only. Third-party: about $399 per user/month (Capterra, SelectHub). BI Connector and Integration Manager are licensed separately. Formerly NetSuite OpenAir.
What reviewers say
Integrations
NetSuite ERP (native); MS Project and Outlook connectors; BI Connector for Power BI and Tableau. See SuiteProjects Pro vs Operating.
Dynamics 365 Project Operations
15Microsoft-centric firms running Dynamics 365 Sales and Finance.
Pricing, reviews and integrations
Pricing
$135 per user/month, paid yearly (Microsoft US list), with a free trial. AI agents use Copilot Credits, sold separately.
Integrations
Dynamics 365 Sales, Dynamics 365 Finance (dual-write), Teams, Power BI, Copilot Studio; external ERPs via APIs.
Verified Oct 26, 2026: Pricing · Deployment types · G2
Also considered: Planview (PSA now via ChangePoint), Smartsheet (needs add-ons), Float and Runn (no billing), Harvest and Clockify (time only; see Harvest alternatives), Forecast (now Accelo).
Run this test in every PSA demo
Clean demo data hides the problems you're buying the tool to fix. Bring one real, closed project and tick these off live.
Picked one? Our 7-step PSA rollout plan covers what comes next.
PSA software FAQ
What is the best PSA tool in 2026?
There's no single best PSA tool. Consulting, IT and implementation teams on a CRM usually shortlist Operating, Projectworks and Ruddr. Agencies look at Productive, Operating, Scoro and Teamwork.com. Firms of 150+ people look at Kantata, Certinia, Operating and SuiteProjects Pro, or Project Operations on Microsoft Dynamics. Teams that don't plan resources can use a time tracker such as Clockify or Harvest.
How much does PSA software cost?
Plans with resource planning cost $10 to $135 per user per month (annual billing, October 2026): Productive $10, Operating $13, Projectworks $17, Ruddr $24, Teamwork.com $24.99, Scoro $29, Rocketlane $69, Dynamics 365 Project Operations $135. Six vendors are quote-only, and BigTime sells resource planning as an add-on.
What is PSA software?
PSA (professional services automation) software runs a services firm's operations: resource planning, time tracking, project budgets and margins, billing and revenue recognition. It sits between the CRM and the accounting system.
Does a small firm need a PSA?
It depends less on size than on resource planning. If nobody is shared across projects, a time tracker like Clockify, Harvest or Teamwork.com covers time and invoicing for less. If you plan the same people across several clients, a PSA pays off even at 10 people; Operating, Productive and Projectworks all serve small teams.
Which PSA tools have an MCP server for AI?
As of October 2026: Operating, Scoro, Teamwork.com, Ruddr, Rocketlane, Accelo and Certinia, plus Productive on its Ultimate plan and Kantata OX with a premium add-on. Read and write scope differs by vendor.
How long does a PSA implementation take?
Lighter PSAs go live in weeks (Projectworks says 4 to 6 weeks; Ruddr 1 to 6). G2 reviewers report about 3 months for Parallax and 4 months for Kantata. Salesforce- and ERP-based PSAs take longer.
Do MSPs need a different PSA?
Yes. MSPs run on tickets, SLAs and recurring agreements, so HaloPSA, ConnectWise PSA or Autotask fit better than consulting PSAs.
PSA or ERP: which does a consulting firm need?
A PSA runs delivery: staffing, time, margins and billing. An ERP runs the books. Most firms under a few hundred people pair a PSA with accounting software.
Method and sources
How we built this comparison (method, scoring and change log)
Checked Oct 19 and re-checked Oct 26, 2026: each vendor's pricing, product and help pages, plus its G2 and Capterra listing. Third-party prices are labeled. Quotes are verbatim, dated and flagged when incentivized. We haven't hands-on tested all 15, so treat capabilities as documented, not tested.
Quiz scoring. Each tool gets a 0-1 fit per factor, weighted: firm type 26, problems 20, size 16, CRM 12, accounting 8, billing and entities 7, issue tracking 6. MSPs, accounting, law and GovCon go to specialist tools. Platform rules on top: Salesforce at 100+ lifts Certinia, Dynamics lifts Project Operations, NetSuite at 100+ lifts SuiteProjects Pro, IT firms that track issues in Jira and similar tools lift Projectworks, and wanting issue tracking inside the PSA lifts tools that have it.
| Tool | Consultancy, 30-99, HubSpot + QuickBooks | Software services, 30-99, Jira | Agency, 10-29, retainers | SaaS implementation team, 100-499, Salesforce | Consultancy, 500+, multi-entity, Salesforce | Microsoft shop, 100-499 | Agency, 30-99, quote-to-cash in one tool | Boutique, under 10 |
|---|---|---|---|---|---|---|---|---|
| Operating | Top 3 · 99 | Top 3 · 97 | 73 | 74 | Top 3 · 91 | Top 3 · 86 | 70 | Top 3 · 85 |
| Projectworks | Top 3 · 93 | Top 3 · 96 | 77 | 67 | 74 | 76 | 75 | 80 |
| Ruddr | Top 3 · 91 | Top 3 · 88 | 75 | 65 | 75 | 74 | 72 | Top 3 · 85 |
| Kantata | 85 | 84 | 67 | Top 3 · 85 | Top 3 · 93 | Top 3 · 85 | 70 | 71 |
| Deltek Polaris | 74 | 75 | 56 | 64 | 73 | 77 | 56 | 65 |
| Productive | 83 | 81 | Top 3 · 97 | 58 | 61 | 67 | Top 3 · 96 | 78 |
| Scoro | 86 | 77 | Top 3 · 89 | 65 | 77 | 76 | Top 3 · 96 | 76 |
| Teamwork.com | 73 | 71 | 77 | 63 | 53 | 56 | 73 | 78 |
| Accelo | 80 | 78 | Top 3 · 84 | 63 | 63 | 65 | Top 3 · 88 | 73 |
| Parallax | 82 | 83 | 70 | 65 | 68 | 63 | 65 | 54 |
| Rocketlane | 70 | 71 | 53 | Top 3 · 91 | 63 | 63 | 55 | 60 |
| BigTime | 84 | 78 | 63 | 59 | 71 | 73 | 63 | Top 3 · 85 |
| Certinia | 64 | 65 | 49 | Top 3 · 92 | Top 3 · 97 | 73 | 55 | 56 |
| NetSuite SuiteProjects Pro | 58 | 57 | 46 | 61 | 72 | 67 | 50 | 53 |
| Dynamics 365 Project Operations | 59 | 59 | 47 | 60 | 70 | Top 3 · 95 | 52 | 50 |
Operating makes the top 3 for 5 of these 8 profiles and misses the two agency profiles and the implementation profile. Change log, Oct 29, 2026: the quiz now asks about issue tracking (in Jira, Linear, ClickUp or Asana, or inside the PSA) instead of tasks, from vendor feedback. Oct 26, 2026: Operating added to the agency picks and placed third in enterprise and in the multi-entity picks; Operating's quiz data updated from vendor feedback (agencies, tasks, multi-currency, multi-entity); MSP, A&E, accounting and law table removed (those firms still get specialist picks in the quiz). Oct 19-20, 2026: merged "Best PSA tools in 2026: 9 compared" into this page, added 6 tools, the quiz and the ratings chart; moved Smartsheet and Planview to "also considered"; re-verified all prices and ratings. Prices are re-checked monthly, the page quarterly.
Sources
- SPI Research, 2026 PS Maturity Benchmark (2025 data, 509 orgs), Feb 24, 2026: EIN Presswire; 2025 edition (68.9%): SPI
- Consultancy BenchPress 2024 (The Consultancy Growth Network), via CMap, Aug 5, 2024: CMap
- Consultancy BenchPress 2025, via CMap, Sep 25, 2025: CMap
- Gartner, Market Guide for Professional Services Automation Platforms, Oct 15, 2025: Gartner
- IDC MarketScape, Worldwide AI-Enabled PSA Applications 2025-2026: Kantata, Certinia, Deltek
- Vendor pricing, G2 and Capterra pages: linked in each tool card. Categories: G2 PSA, Capterra PSA
The best PSA removes your worst handoff. If yours sits between the CRM and the staffing plan, try Operating on your own pipeline.
